Tag Archives: teaching

Teaching Like a Ninja!

1 Oct

Massachusetts Health Sciences Library (1)I attended a really terrific continuing education event last Friday, co-hosted by the Massachusetts Health Sciences Library Network (MAHSLIN) and the Western Massachusetts Health Information Consortium (WHMIC). It featured two excellent speakers and a “sold-out” crowd.

First, Rebecca Blanchard, PhD, MEd, from Baystate Health, Academic Affairs Division, led us through a session focusing on the idea of “stealth teaching,” i.e. teaching people without them knowing that they are being taught. This is a great approach to education and one particularly suited for those of us who work in harried environments and with people who generally have little time or attention to give towards learning something new. From one-on-one encounters to small group instruction to formal classroom teaching, we learned and practiced ways of moving people from the place where they don’t know and/or don’t even know that they don’t know, to a place of knowledge, all by ways that facilitate learning. Dr. Blanchard has coined her approach, “ninja teaching” and by the time the session was over, we’d all earned our white belts in ninja school! 

After learning about teaching, we enjoyed a time of stress reduction – a perfect thing for a Friday! Donna Zucker, RN, PhD, FAAN, from University of Massachusetts, School of Nursing taught us all about the use of labyrinths in stress reduction. We learned about the very long history of labyrinths and the practice of walking them, including their modern day use in clinical settings, health care, and rehabilitation. We got to see a short video about a project that Dr. Zucker is involved with at a county correctional facility, where the inmates built a labyrinth and use it for improving their own stress management skills, something that benefits them greatly when they return to society.

Perhaps the coolest thing … We learned about the use of labyrinths in libraries! Sparq Meditation Labyrinth is a portable, projected labyrinth that was developed by Matt Cook who works at the University of Oklahoma’s library. His project has been installed in his library, as well as at the University of Massachusetts – Amherst’s, W.E.B. DuBois Library. I found this FASCINATING! The science behind labyrinth walking and stress reduction abounds and it was really great to see libraries and librarians aware of the anxieties students face and using this incredibly unique tool to help them manage their stress. I’m going to keep up with this project. Who knows? Maybe we’ll get to install it in my own library one day.

Big thanks to Margot Malachowski of Bay State Hospital’s (Springfield, MA) library for arranging this event for her colleagues, and to MAHSLIN and WMHIC for supporting it!

Here are my sketchnotes from the day:

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The Doctor is Out

10 Jul

Psychiatric BoothAdmit it. We all know a lot better, a lot of the time. People know that sitting around all day isn’t the best thing for one’s health, but here we sit. We know that the label says there are 6 servings of macaroni and cheese in the box, but it really divides better by 2 or 3. We know that being distracted while driving isn’t the safest thing, but we text and we do our makeup and we fiddle with the radio and we play our ukuleles while we drive, anyway. And when it comes to information and data, of course we know that it’s best to back-up our files in multiple places and formats, to name our files a certain way so that we can find things easily, and to write down instructions and practices so that we, or others, can repeat what we did the first time. Of course we know these things because let’s be honest, it’s common sense. But… we don’t.

Personally, I get incredibly frustrated at librarians who think we’re adding something important to the world of data management, just by teaching people these notions that really are common sense. I think that there’s something more that we need to do and it involves understanding a thing or two about the way people learn and the way they behave. In other words, lacking a behavioral psychologist on your research team, librarians would do well to study some things from their camp and put them to use in our efforts at teaching, providing information, helping with communication issues, and streamlining the information and/or data processes in a team environment.

I’m preparing to teach a course in the fall and thus I’ve been reading some things about instructional design. In her book, Design for How People Learn, Julie Dirksen explains that when you’re trying to teach someone anything, it’s good practice to start by identifying the gaps that exist “between a learner’s current situation and where they need to be in order to be successful.” (p. 2) Dirksen describes several of these gaps:

  • Knowledge and Information Gaps
  • Skills Gaps
  • Motivation Gaps
  • Environment Gaps

More, I believe she hits the nail on the head when she writes, “In most learning situations, it’s assumed that the gap is information – if the learner just had the information, then they could perform.” I know that I fall into this trap often (and I bet that I’m not alone). I believe if I teach a student how to conduct a solid search in PubMed, that’s how they’ll search. I show them a trick or two and they say, “Wow!” I watch them take notes. I help them set up their “My NCBI”  account. We save a search. They’ve got it! I feel like Daniel Day Lewis in the movie, There Will Be Blood, “I have a milkshake and you have a milkshake.” I have knowledge and now you have the knowledge. Success!

Now if you do any work that involves teaching students or clinicians or researchers or anyone, you know not to pat yourself on the back too much here. I teach people, my colleagues teach people, all of our many colleagues before us (teachers, librarians at undergraduate institutions, librarians at other places where our folks previously worked) teach people. We all teach the same people, yet we keep seeing them doing things in their work involving information that make us throw up our hands. How many times do we have to tell them this?! 

Well, maybe it’s not in the telling that we’re failing. This is where I think understanding and appreciating the other gaps that may exist in the situations, addressing them instead of simply passing along information, could lead us to much more success. And this is where we could use that psychologist.

Earlier this week, I tweeted that I was taking suggestions for what to rename the systematic review that I’ve been working on with my team, for it is anything but systematic. A’lynn Ettien, a local colleague, tweeted back the great new name, “Freeform Review.” I loved that. Another colleague, Stephanie Schulte, at the Ohio State University, offered up a really helpful link to a paper on the typology of reviews. But it was what my colleague, Eric Schnell, also at OSU, tweeted that led me to this blog post:

Schnell

BINGO! Every person on my team knows what the “rules” are, but they keep changing them as we go along. I spend time developing tools to help this process go more smoothly, but still get a bunch of notes emailed to me instead of a completed form. I give weeks to developing a detailed table of all of the elements we’ve agreed to look at. Except this one. Oh, and this. Oh, and should we also talk about this? I put my head down on the table.

But Eric is exactly right. This is how most people deal with information. This is how we work. And it’s not a matter at all of people not knowing something, but rather it’s a problem of people not doing something. Or better put, not doing something differently. Sometimes people do lack knowledge. Many times, people lack skills – something that a lot of practice can fix. But an awful lot of time, what we really need to address are the gaps that have nothing to do with knowing what or how to do something.

Why won’t my people use the forms I’ve created and the tables that I’ve prepared? They said that they liked them. They said they were what they wanted. So… what’s the problem? I think it’s something that each of us who works in this field of information wrangling needs to become proficient at, i.e. learning to see and address all of the gaps that exist. At least the ones we can.

And I, for one, am still learning. 

 

What’s In Your Toolbox?

4 Feb

Last fall, the Graduate School of Biomedical Sciences here at the University of Massachusetts Medical School hired, for the first time, an Assistant Dean for Career and Professional Development. Cynthia Fuhrmann, PhD, has been on the job since September, working hard towards her charge of establishing an overall program for career planning for the doctoral students at our university. Dr. Fuhrmann comes to us from the University of California, San Francisco, a school that has proved to be a leader in the area of academic career development.

Why, you might ask, do students in such a specialized field need help deciding on a career? Haven’t they already done that? Isn’t that why they’re here pursuing graduate studies? The answer seems to be both yes and no. Many students do enter graduate school with some idea of the direction that their career will take. Most probably believe that they’re on the well-trod path of those who’ve gone before them, because for a long time, careers in science followed a pretty specific pipeline:

Undergraduate degree in a science  ->  Graduate degree in a science  ->  Postdoctoral training  -> Tenure-track faculty in academia

Like many other professions today, however, the path that we used to follow is nowhere near as clear-cut or as straight. Today’s doctoral students are just as likely to end up working for biotech companies, for the government, or for universities, or even some combination of these. They may end up doing research, creating new products or drugs, teaching, writing, policy-making, or any number of other things. In fact, as more and more students earn PhDs, the number of tenure track positions available to them lags significantly behind. Even if they enter their graduate studies wanting to stay in academia, the odds of doing such are against them.

The National Institutes of Health and other funding agencies have noticed this trend and are beginning to call on graduate schools and programs to better prepare their students for a broader career path. Students need to have ways to explore their different career options, develop the skills they need in these different areas, and gain relevant experience that will serve them well as they move into the biomedical workforce. Thus, schools like UCSF and now my own institution, UMMS, are designing programs, services, and educational opportunities to meet this growing need.

I had the chance to hear Dr. Fuhrmann speak last week. In her presentation, she outlined this need and her vision, goals and anticipated outcomes for her new position. I’d had some brief communication with her earlier and we have plans to work on a project together in the future, but this was my first opportunity to hear first-hand why the University created this new position and what will come out of it. A little more than half-way through her talk, she put up the following slide:

Fuhrmann_Skills Slide

Credit: Cynthia Fuhrmann, PhD
Used with permission.

As I read the different pieces, particularly the spokes off of the “Professional Development Skills” balloon, I couldn’t help but notice the striking resemblance between these skills and those that we’ve been talking about in our own profession. Strong writing and editing, including the ability to write proposals for projects or grants, are needed by young scientists. They’re needed by librarians and/or informationists, too. When graduates become researchers, they likely need to know how to present their work, their proposals, their findings. They likely need to know how to teach the subject(s) that they’ve learned. It’s expected of them. The same can be said for the librarian. It’s expected of us. We all need to know how to manage projects. We all need to know how to manage (or at least work successfully with) other people. We all need to become more creative and more innovative. In other words, we’re all in the same boat.

Will library and information science schools get on board with biomedical science programs and begin to develop the necessary programs to best prepare their graduates in these areas? And for those of us already working, can we or do we easily find the opportunities that we need to continue our professional development around these things? It’s true that you can learn a lot on the job, but it’s also true that simply standing in front of a classroom of students is not teaching. Juggling projects is not the same as managing them. Working with people via forced teams or committees doesn’t guarantee the best outcomes. Networking is more than talking to people at a party. We need to learn and hone the skills necessary in these areas that will bring us success. It needs to become a priority.

It’s my hope that as we continue to branch out in our own field, we will begin to see more clearly the skills we need for success and then, once we identify them, have the support of our institutions, our administrations, and our professional organizations towards meeting them. I hope we can expand our offerings of CE classes at professional meetings, bringing in courses that touch on some of these other skills. I hope we can be supported to go to different kinds of meetings and events outside of the usual suspects. And more than anything, I hope that we individually have the spark and initiative and excitement to do so. With these all coming together, we will surely strengthen both ourselves and our profession.

Special thanks to Cynthia Fuhrmann, PhD, for her insights related to this post and for sharing her presentation slides with me.