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Data Viz Sing-Along!

13 Sep

I was invited to give an 8-minute lightning talk at this evening’s SLA New England event in Boston called, Organizing Our Digital World. My topic is data visualization. Easy, right? Normally, yes, but in this case I have to give a talk on data visualization without the use of any visuals! I love a good challenge and this was just that. I mulled for weeks over how I might pull this off until it finally came to me, Schoolhouse Rock! Remember those? I loved them as a kid. I still know many by heart. And so I thought, if I can still remember conjunctions thanks to Conjunction Junction, maybe folks will be able to remember a few things about choosing the right chart for presenting data if I put the rules into a song.

Well, per my usual, my song became lengthy and wordy and without a good hook like, “Conjunction Junction, what’s your function…” but I still think it will work for tonight. Now I just need 2 minutes of fill to get to the 8-minute mark!

A huge credit for the basis of this song goes to Stephanie Evergreen. Her book, Effective Data Visualization, is a constant companion in my work and what I know of choosing the right charts, I learned from her books, tutorials, blog posts, and more. If you need some expert advice in this area, do seek her out.

So here’s the song (truly, a one-shot practice filmed in my studio last night). You’ll find the lyrics below. Feel free to sing along!

Data Viz: A Lesson in Verse
Sally Gore

I was spending time looking at some data
Figuring out the story it could tell.
Taking time studying the data
Lots of rows and columns in Excel.
I needed to get a report to my boss,
I needed to get it to her quick.
And though I wasn’t shooting for form over function
I still wanted to make it something slick.

I took a moment, pulled some books from my shelf.
Seeking out some expert advice.
Two books by Stephanie Evergreen,
I think they’re worth much more than their price.
I flipped to the page that talks about the science,
The work of Cleveland and McGill
Turns out that humans aren’t innate at reading data
And choosing the right charts takes some skill.

One of the books has a “Chart Chooser Cheat Sheet”
That I find an awful handy tool.
Plus a deck of “Chart Chooser” cards
Together they help me learn the rules.
So when I was invited to give this talk
Without the use of any picture cues
I thought I’d try and turn the rules into song
To quickly teach them all to you.

So here we go …

When you’ve got a single number
That you’re trying to convey
A single number of great importance,
The simple, single thing the numbers say.
The easiest means to get that thought across,
Is forget about charts of any kind,
Just write that number big and loud on the page
There’s no need to clutter people’s minds.

Other times you need to describe,
How two numbers are alike or not.
Bars side-by-side or back-to-back,
Try these or else a dot plot.
If you’ve got one group in particular
That changes while the others stay the same
Consider how a slopegraph can easily show
The difference that you’re trying to claim.

Many times you’ll find you’ve got a benchmark
And the story’s all about meeting goals.
Often times we measure performance
It’s important when we’re talking bankrolls.
A benchmark line across a line of columns
Will easily get the point across.
So will a bullet chart or indicator dots,
Pick and choose from these for the boss.

Now you know we LOVE to give surveys,
So what the survey says, we’ll need to show.
For this task there are lots of choices
Involving bars stacked up in a row.
Stacked or diverging, aggregated, too,
Or a bunch of small multiples across the top.
And if you get tired of plain old bars,
Show the same thing with a lollipop.

What about when there are parts of a whole,
Like a bunch of demographics of a group?
It’s easy to default to that famous old pie chart
But listen up folks, here’s the scoop.
Pie charts are old, pie charts are boring
But most they’re often difficult to read
Try a histogram, a tree map, a stacked bar instead
Or perhaps no visual is what you need.

Sometimes you’ve got some data that shows
How things changed over time.
It’s really pretty common, we see it quite a lot,
Did our numbers shrink or did they climb?
Well a few chart types that I sung about already
In this case will also do the trick
Think line graph, a slope graph, a dot plot, too,
Or a deviation bar’s a perfect pick.

Now you might be asking, “How about a scatterplot?”
I learned of those in Stats 101.”
And I must admit finding patterns in a scatter
Really can be a lot of fun.
A bunch of points plotted ‘cross an “X” and a “Y”
Show relationships between “A” and “B” –
When “A” does this, “B” does that,
And is there any trend that you can see?

Sometimes your data isn’t numbers at all,
But rather lots of words said or wrote.
Qualitative methods produce the kind of data,
Where the words give the meaning to take note.
Callouts are useful, heat maps can help,
Or you can make a cloud filled with words.
Each of these is handy, each of these works,
And your meaning won’t get lost on numbers nerds.

So that’s a few tips, I hope you find helpful
When you think about the story you can tell
As you’re sitting there staring at a spreadsheet of data
And all you really want to do is yell.
Start at step one, learn the different charts
And when and how and where they work best.
Once you’ve conquered that you just need to learn to make them
Step-by-step, you’ll have passed the test.

And no one will sit there staring at your PowerPoint slide or your report or your article wondering, “What the heck does this mean?!

The Good, The Bad, and The Ugly of Social Media

23 May

goodbaduglyThe following first appeared as an article for the Social Media column (edited by Lara Killian, AHIP) in MLA News, the monthly membership magazine of the Medical Library Association. Originally, I planned to simply repost it here without any additional thoughts or comments, but in the past 24 hours, a couple of things have occurred that make me wish to add just a quick note. First, I read the New York Times article, The Internet is Broken: @ev Is Trying to Salvage It. It’s an interesting piece about Evan Williams, a co-creator of Blogger, one of the founders of Twitter, and the founder of Medium. Much of the article focuses on the the struggles of the latter as a successful business model, but the underlying theme is about the Internet and what social media has fostered, negatively, in our society.

The second thing that happened was last night, someone who I’ve never encountered in my entire life but who clearly disagreed with something that I posted on Twitter, called me a paid troll, an idiot, and a waste of oxygen. I’m grateful that they stayed away from any comments about my body and my dead mother, but … I blocked the individual before he could think of that. I’ve used Twitter for years. I know that it has an earned reputation as a platform for bullying, for hateful comments, and for even inciting violence, but until last night, I’d been immune from any of that. Twitter is a way for me to aggregate news sources, share interesting and helpful information with friends and colleagues, see pictures of puppies, and even form a few new friendships. I’ll not shy away from it due to this incident, but I imagine that I’m not alone when I observe the horrid behavior of too many people today, virtual and otherwise, and shout, “STOP IT!” 

But enough with the commentary. Here’s the piece that I wrote about why I’m a blogger. It’s been one of the best professional and personal decisions that I’ve made. It’s the Good, to the Bad and the Ugly.

*********************

Way back in September of 2012, I started writing a blog, “A Librarian by Any Other Name.” I chose this name because my official job title had recently changed from “research and scholarly communications librarian” to “informationist.” I didn’t particularly care for the latter term, but it came with an administrative supplement grant from the National Library of Medicine, which was my impetus for starting to blog in the first place. I also chose what I thought was a fun name for my uniform resource locator (URL)—librarianhats.net—to capture the fact that librarians have many job titles, in part because we wear so many different “hats.”

I began my blog to track my experience and progress for the grant. I’m not very good with note taking in any traditional sense, but I do like to write a narrative and I enjoy the world of social media, so blogging seemed a good choice. It became a way for me to share not only with other members of my research team, but also with other librarians and/or interested readers. When the project ended, I realized that I’d developed an audience and that I really enjoyed writing for my followers, so I continued.

Since that first post, I’ve written 192 more and had 62,224 visitors from 156 different countries. Reviewing these statistics makes me feel both proud and humbled. I’ve received many kind words of appreciation, engaged in interesting discussions about blog post topics, and discovered lots of colleagues with similar ideas and in similar situations. As a direct result of contacts made through my blog, I’ve accepted at least 1 invitation each year to speak at librarian conferences, allowing me to travel to fun places and meet many wonderful people. All of this happened because I started writing about what I do and what I think about as a librarian, an informationist, and, most recently, an evaluator for the UMass Center for Clinical & Translational Science. I believe it’s one of the best professional decisions I ever made.

Want to start your own blog? Here are some lessons I’ve learned:

Be yourself

My blog is a mix of the professional and personal me. I found early on that it was difficult for me to write completely objectively, as I might do for a professional publication. Besides, this wasn’t the point of Librarian by Any Other Name. I wanted to share my personal experiences and thoughts, but in a professional manner. As such, I adopted a style that allows me to be myself: fairly informal, folksy, and hopefully funny at times, but also on point in regard to sharing content that my audience will find interesting and relevant. Finding your voice may come easily or not, but with time and practice, it develops.

Be consistent

In her piece, “Making Time to Stay Social,” Lara Killian, AHIP, notes the importance of making a schedule and sticking to it. This is important both for the writer and the audience. People follow a blog when it stays current. In the same way, they stop visiting when a site sits dormant for long periods of time. When I first started A Librarian by Any Other Name, I wrote and posted a new piece each week. When I finished the initial project and especially when I changed jobs a couple of years ago, I found it harder to maintain this schedule due to both time and material. Once or twice a month is now my norm. The key is to maintain engagement.

Be brave (if you want to)

Early on, I made the decision to announce every new entry to A Librarian by Any Other Name on multiple platforms. I wanted people to find it. I wanted to develop an audience. My primary audience—in other words, medical librarians—prefers receiving information via different means. Some subscribe; some follow on Twitter, Facebook, LinkedIn, or Google; and still others click from the link that I send in an email to several email discussion lists. Some may feel this is overkill, but the reality of social media platforms and information flow is that if you want an audience, you need to utilize multiple channels. You may have naysayers who think self-promotion is simply ego, but it isn’t. If you’ve taken the time and effort to write something that you want others to read, you need to tell them it’s there. After all, it’s social media, not a diary.

Final thoughts

Too often, we struggle in our profession to be visible. We feel that we are overlooked and undervalued, and that what we do is misunderstood. The easiest remedy for this is communication. Blogging is one means of accomplishing this goal—and a whole lot more.

Show Me A Story

27 Oct

(The following is from a spotlight talk that I gave at the annual meeting of the North Atlantic Health Sciences Libraries chapter of the Medical Library Association in New Haven, CT, October 25, 2016.)

nahsl_viz_01

nahsl_viz_02I was listening to economist and presentation expert, Jonathan Schwabish’s, PolicyViz Podcast last week. It was an episode from about a month ago; an interview with Andy Kirk, a data visualization specialist and the person behind the terrific website, Visualising Data. Andy is also the author of the new book, Visualizing Data: A Handbook for Data Driven Design, a must-have reference text for anyone seeking to produce effective visualizations. When asked why he wrote the book and the essence behind it, he replied,

Visualization is a game of decisions and to make good decisions you need to be aware of all of the options that you’ve got and then be aware of the influencing factors that shape what choices you can make. What skills have you got? How does that restrict or open up opportunities around chart types or interactivity? What are the formats that you happen to aspire towards and what does that impact in terms of the choices that you have to make for a given context?

I so appreciated this statement for a couple of reasons. First, looking at the act of creating visualizations as a decision-making process gets to the heart of why and how visuals either work or they don’t. In other words, good decision-making is key to good visuals, regardless of all the know-how one might have in terms of tools and/or design. You need to start and end with good decisions. Secondly, you need to have some skills and the more you develop your skills, the greater number of choices you’ll have available to you in the decision-making process. “Aspire.” It’s a grand word.

nahsl_viz_03My story of creating visuals started on a Friday afternoon when I was staring at a spreadsheet/report that I’m frequently asked for in my work. It’s a tracking form of our clinical research scholars, telling the number of grants they’ve applied for, the number and percentage of said applications are funded, the amount of money associated with each, the number of publications they’ve written, and other such metrics that tell the UMCCTS their return on investment, if you will, for these researchers. 

nahsl_viz_04As I was looking at it – and as it was a Friday afternoon and I was needing something fun to do to finish my work week – I wondered if I could draw a picture that told the same story that the numbers and information in this spreadsheet told. I like to draw, so I thought I’d give it a go. I wasn’t sure that my bosses would like it, but I figured it didn’t hurt to try.

So I did just that and ended up with this:nahsl_viz_05Surprisingly, my bosses loved it! And I was quickly asked to make some more, so I did. 

nahsl_viz_06I made one to show how all five UMass campuses are involved with the UMCCTS. I made one highlighting the team science and/or collaborative nature of our sponsored programs. I made one showing the outcomes of our pilot awards, one illustrating the work of the Center for Microbiome Research, and one highlighting the peaks achieved by our Conquering Diseases Program. I covered my office door with them, put them in our monthly newsletter, and eventually we made a page on our Center’s website so that they live online.

nahsl_viz_07Next, we had our annual research retreat and when it came time for me to produce and give a report on the evaluations from the day, I decided to expand my chart-making skills, and learned how to make stacked horizontal bar charts to present the information more clearly and concisely. (Thank you, Cole Nussbaumer Knaflic.)

nahsl_viz_08Of course, the more charts I made, the more folks came to me with requests to make more. Each was an opportunity to learn something new, to try something different, to make choices and decisions – some good, some bad, some better. I made slides for a presentation that our Quality Assurance leader was giving to a group of clinical research administrators. 

nahsl_viz_09I made a tree map for the director of our Institutional Review Board. When I showed it to her she asked, “Where’s the pie?” So I made her a pie and she said, “You know, I like the tree better.” Yay! So did I.

nahsl_viz_10I also made her a 100% stacked bar chart to show average IRB approval times and in doing so, also finally made a color template of our UMCCTS colors. (Thank you, Stephanie Evergreen.)

 

nahsl_viz_11And then, taking Andy’s words to heart (before I even knew them) I read and learned and practiced and expanded my skill set, learning dot plots, split bar graphs, lollipop graphs, embedding labels, and creating both heat maps and bar graphs in R. (Thank you, Nathan Yau.) It’s fun and it’s appreciated and it’s become a big part of my job now.

nahsl_viz_12And so when people continue to ask me why I’m no longer a librarian or what an evaluator does, I reply, that I AM a librarian. I’m a librarian who does evaluation and now that I’ve added the drawing pictures aspect to my toolkit, my wife calls me an INFORMATION ARTIST! It’s the best job title that I’ve ever had, by far. 

What I hope everyone takes away from this talk – or this post – is that when it comes to being an information professional, the sky is the limit for all that you can do. Find what you like, find what you do well, find what you want to do, learn what you want to learn, and grow with the profession. It makes for a great career.